Richard Stephens

‘But it wasn’t my fault.’ WAYHOME studio/Shutterstock

The science of saying sorry

Apologies that demonstrate regret, promise corrective action and are delivered early, with intensity and genuine sympathy, can make amends for many things.

Contact Richard for

  • General
  • Media request
  • Speaking request
  • Consulting / Advising
  • Research collaboration
  • Research supervision