By offering a limited click and collect service, the retailer can gauge the benefits versus the costs and hassle of managing product returns.
- Associate Professor in Operations and Supply Chain Management, University of Southampton
As online retailers like Boohoo and ASOS mop up some of the biggest high street brands, shops are increasingly under threat.
The Irish retailer is one of the few high street fashion retailers without an online store.
We investigated plastic recycling in the UK and uncovered startling inconsistencies.
Ada biaya waktu dan risiko belanja berlebihan untuk konsumen. Bagi pedagang, retur bisa sangat memusingkan
There’s a time cost and a risk of overspending for customers. For retailers, returns can be a massive headache.
Contact Regina for
- General
- Media request
- Speaking request
- Consulting / Advising
- Research collaboration
- Research supervision
- Website
- Article Feed
- ORCID
- Joined





