The system of welfare conditionality that underpins Universal Credit is ineffective at moving people off social security and into work.
- Professor of Social Policy, University of York
A study has revealed how former Armed Forces personnel can get ignored and mistreated by an unsympathetic social security system.
The rollout of the new benefit system will not be paused – but it is causing real hardship.
Real case studies offer important insights into the varied impact of policy and practice on people’s day to day lives. They shouldn’t be made up.
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