Melissa Carlson

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  • Postdoctoral Fellow, Center for International Security and Cooperation (CISAC), Stanford University
Could postcards help reach people who need social services? Image Source/Digital Vision via Getty Images

To get people the help they need from the government, postcards may be the answer

Katerina Linos, University of California, Berkeley; Laura Jakli, Harvard University, and Melissa Carlson, Stanford University

Government agencies are setting up new websites and phone hotlines to provide information. But those might not be the best ways to engage with people who need help the most.

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