The people most likely to depend on chatbots for support are the ones least likely to be culturally understood by them: newcomers, people in rural and remote communities, and anyone who cannot afford private therapy. (Unsplash+/Adam Satrai)

Making mental health chatbots more culturally sensitive won’t necessarily make them safer

Canadians are turning to AI mental health chatbots for support. But what if the bot agrees with the beliefs that are keeping you unwell?

Contact Maya for

  • General
  • Media request
  • Speaking request
  • Consulting / Advising
  • Research collaboration
  • Research supervision