Marlene Walk

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  • Assistant Professor, O’Neill School of Public and Environmental Affairs, Indiana University
Cub Scouts outings aren’t possible without dedicated volunteers. Karin Hildebrand Lau/Shutterstock.com

Surprising volunteers with awards is one way to keep them on board

Marlene Walk, Indiana University Indianapolis

Scholars researched whether bestowing awards on volunteers who pitch in with the Boy Scouts made a difference. The answer seems to depend on whether the recognition is expected or not.

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