Suppoters of outgoing South African public protector, Thuli Madonsela, outside her offices ahead of her last media briefing. Reuters/Siphiwe Sibeko

Lesser‑known stories of how ordinary South Africans felt the effect of an active public protector

Far from the limelight, South Africa’s public protector has been instrumental in assisting individuals who grapple with unfair treatment from government departments and other public institutions.

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