Laurence Ashworth

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Visa and Mastercard both recently agreed to remove their no-surcharge rule, leaving businesses free to pass these fees along to customers. (Shutterstock)

How Canada’s new credit card surcharge will affect consumers and businesses

Laurence Ashworth, Queen's University, Ontario

Businesses can now pass credit card surcharge fees along to their customers. To help businesses predict how consumers will react to credit card surcharges, behavioural economics offers some answers.
Do you distrust the companies that profit from the goods and services you buy? Research suggests most of us do. (Shutterstock)

Why we think businesses are out to get us

Laurence Ashworth, Queen's University, Ontario

Research shows that consumers don’t like it when businesses make money. Why?

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