Workers say strict performance targets based on “engineered standards” increase stress and may reduce safety.
- PhD Candidate, ARC Centre of Excellence for Automated Decision-Making and Society, RMIT University
The hidden side of the supermarket giants’ quest for profits is an increasingly elaborate system for monitoring and managing shoppers and workers.
Australia’s largest private-sector employers are steadily integrating gig workers into their operations.
As Coles and Woolworth turn to UberEats and DoorDash for fast deliveries, supermarket workers feel ‘the gig economy is getting closer’.
Black Friday, Christmas, and other ‘shopping events’ take a toll on the temporary workers hired to get purchases to consumers.
How could a company highly regarded for its commitment to sustainability do so badly on the industrial relations front, pushing staff to strike for almost a fortnight?
The pandemic home-delivery boom is driving a push to automation and precarious work by Australian supermarkets.
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