My research focuses on how emergent technologies shape peoples' life and work. In particular, I explore how customers and frontline employees form relationships with AI, robots and other business automations. and its subsequent impact on companies and brands.

Experience

  • –present
    Associate Professor, University of Auckland

Education

  • 2006 
    Budapest University of Economic Sciences, Marketing

Contact Laszlo for

  • General
  • Media request
  • Speaking request
  • Consulting / Advising
  • Research collaboration
  • Research supervision