- Professeur, HEC Paris Business School
Kristine de Valck is Professor of Marketing and Dean of Degree Programs at HEC Paris. Her research focuses on how the Internet and social media have changed consumer behavior, organizations, and marketing practice. Her work has been published in the Administrative Science Quarterly, British Journal of Management, Decision Support Systems, Journal of Interactive Marketing, Journal of Marketing, Journal of Marketing Research, Journal of Public Policy and Marketing and Psychology & Marketing, as well as in various edited books. Kristine has developed numerous courses about marketing through social media, including a freely available course on iTunesU (2010) and a Coursera MOOC (2017). Kristine has a PhD in Marketing Management from RSM Erasmus University (2005). She has been a faculty member at HEC Paris since 2004 where she has held various positions including Marketing PhD Director (2010-2013), Department Chair (2015-2017), Associate Dean & Director of the PhD program (2018-2021), Acting Associate Dean of MBA Programs (2022-2023), Vice-Deam of TRIUM (2022-2023), and Academic Co-Director of the Kering Influential Luxury Chair (since 2016). She serves as board member of the International Schools in Business Management consortium and Vlerick Business School.
Experience
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2021–presentFull Professor, HEC Paris
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2010–2021Associate Professor, HEC Paris
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2004–2010Assistant Professor, HEC Paris
Education
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2005Rotterdam School of Management, Erasmus University, PhD Research in Marketing Management
Publications
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2024Why Online Consumption Communities Brutalize, Journal of Consumer Research
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2024Co-creative Gift Systems Within Digital Platforms, Psychology & Marketing
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2021Developing Improvisation Skills: The Influence of Individual Orientations, Administrative Science Quarterly
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2020Conceptualizing the eWOM Process: What We Know and Need to Know About eWOM Creation, Exposure, and Evaluation, Journal of the Academy of Marketing Science
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2019Understanding Emerging Adults' Consumption of TV Series in the Digital Age: A Practice-Theory-Based Approach, Journal of Business Research
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2016The Effect of Electronic Word of Mouth on Sales; a Meta-Analytic Review of Platform, Product, and Metric Factors, Journal of Marketing Research
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2016Marketing as a Means to Transformative Social Conflict Resolution: Lessons from Transitioning War Economies and the Colombian Coffee Marketing System, Journal of Public Policy and Marketing
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2015Social Control in Online Communities of Consumption; a Framework for Community Management, Psychology & Marketing
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2013Using Blogs to Solicit Consumer Feedback; the Role of Directive Questioning Versus No Questioning, Journal of Interactive Marketing
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2013Social Commerce: A Contigency Framework for Assessing Marketing Potential, Journal of Interactive Marketing
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2010Networked Narratives: Understanding Word of Mouth Marketing in Online Communities, Journal of Marketing
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2009Virtual Communities: A Marketing Perspective, Decision Support Systems
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2009Videography in Consumer Research; Visions for a Method on the Rise, Finanza Marketing e Produzione
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2007Satisfaction with Virtual Communities of Interest: Effect on Members’ Visit Frequency, British Journal of Management
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