Jose Gabriel Alonzo

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The Fairmont Royal York Hotel in Toronto. After the SARS pandemic in 2003, Toronto hotels faced a recovery period. (Shutterstock)

SARS didn’t prepare the hospitality industry for the prolonged impact of COVID‑19

Kevin James, University of Guelph; Jose Gabriel Alonzo, University of Guelph, and Mark Holmes, University of Guelph

After SARS in 2003, an effort was made by Toronto’s tourism and hospitality industries to stimulate the sector’s recovery. But measures weren’t put in place for future pandemics.

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