Jonathan D. Fitzgerald

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Massachusetts Gov. Charlie Baker is near tears as he thanked the Kraft family for flying desperately needed protective masks from China to Boston in a New England Patriots jet, April 1, 2020. Getty/Jim Davis/The Boston Globe

Leaders’ empathy matters in the midst of a pandemic

Jonathan D. Fitzgerald, Regis College

Leaders who exude empathy in the midst of the COVID-19 crisis are experiencing surges in popularity. President Donald Trump’s apparent lack of empathy is becoming a campaign issue.

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