Jennifer A. Mallow

Private insurers saw telehealth claims increase over 4,000% from 2019 to 2020. Solskin/DigitalVision via Getty Images

Health insurers are starting to roll back coverage for telehealth – even though demand is way up due to COVID‑19

Widely adopted in the US when pandemic precautions kept people home, telehealth faces a challenge as insurance coverage changes, right when its popularity had surged.
Telehealth is booming like never before, and many patients and health care providers across the U.S. are using it for the first time. Geber86 / E+ via Getty Images

Is telehealth as good as in‑person care? A telehealth researcher explains how to get the most out of remote health care

Telehealth has seen massive increases in use since the pandemic started. When done right, remote health care can be just as effective as in-person medicine.

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