Mick Tsikas/AAP

Seen to be green? Research reveals how environmental performance shapes public perceptions of our leaders

Alarmingly for the Morrison government, the public has well and truly registered its lack of action on climate change.
Rawpixel/Shutterstock

Pandemic widens gap between government and Australians’ view of education

The way in which Australians think about leadership in the education sector has changed throughout the pandemic. It’s seen as a public good, with ethics and accountability gaining in importance.
James Ross/AAP

Blunders aside, most Australians believe state premiers have been effective leaders during pandemic

New research shows WA Premier Mark McGowan has been rated highest in terms of leadership for the greater good, while Victorian leader Dan Andrews has surprisingly held steady through the second wave.
Shutterstock

COVID‑19 has changed the future of retail: there’s plenty more automation in store

Woolworths’ A$780 millon investment in new automated distribution centres is a sign of how much COVID-19 has changed the way we shop. It points what’s to come in the retail sector.
Mick Tsikas/AAP

How the coronavirus pandemic is (finally) resulting in leadership for the greater good

A new survey reveals that public trust in the federal government’s ability to provide good, effective leadership has skyrocketed since the coronavirus crisis began.
Of the sports examined, netball was ranked highest in terms of overall leadership for the greater good. AAP/Darren England

Best on ground: why Australians think sporting bodies provide strongest leadership for public good

While trust in politics maybe at an all-time low, new research finds that trust in sporting bodies is relatively high.
Barneys, Madison Avenue, New York. Department stores that were once the pinnacle of middle-class aspiration are losing out to discount shops and luxury retailers. www.shutterstock.com

Death of the department store: don’t just blame the internet, it’s to do with a dwindling middle class

Department stores are collapsing. The internet is part of the problem, but so too is the hollowing out of the middle class.
Most Australians have had enough of the opportunistic point-scoring that characterises politics today and want leaders who put the public interest first. Mick Tsikas/Lukas Coch/AAP

New research shows Australians lack faith in our political parties to provide real leadership

According to a new survey, nearly a third of Australians believe the Coalition shows no ‘leadership for the public good’. Labor fared little better.
In a survey of 1,000 Australians, 35.4% agreed banking and financial institutions show ‘no leadership for the greater good’. Shutterstock

One‑third of Australians think banks do nothing for the greater public good

More than a third (35.4%) of respondents surveyed by the Australian Leadership Index believe banking and financial institutions show “no leadership for the greater good”.
What is the future of retail? Shutterstock

What’s really driving the future of retail?

Specific predictions go obsolete fast, but some common themes are emerging – convenience, fragmentation, intelligence, personalisation and experience.
Marketers are using your data to make predictions about what you’ll want, when. Shutterstock

How marketers use algorithms to (try to) read your mind

This is how marketers are taking advantage of customer data to build predictive algorithms, and even tailor their products and offerings.
Retailers should make it easier for shoppers to buy in-store and online say experts. AAP

Wesfarmers boosts sales, but online still a challenge for retailers

Retailing giant Wesfarmers says it is encouraged by growth in online sales at its Officeworks and Target stores, after the brands posted small lifts in total sales during the last quarter. But retailing…
Coles has revamped its loyalty rewards program in an attempt to win over shoppers from Woolworths. AAP

Can Coles (Fly) buy shopper loyalty?

Consumers are becoming less loyal as they put more focus on getting the best possible deal, and become more willing to shop around to get it. In response, retailers have turned to loyalty programs in an…

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