Qantas CEO Alan Joyce and CFO Gareth Evans have delivered the company’s first loss since the airline was privatised in 1995. AAP

Qantas posts its first loss. Can it learn from the US?

Qantas should look to the US airline sector, say academics specialising in aviation, as it seeks to turnaround its international division and get back in the black. Qantas today posted a $245 million loss…
Low-cost carrier Southwest Airlines is renowned for its high levels of employee and aircraft productivity. AAP

A tale of two airlines: Can low‑cost carriers be sustainable and good places to work?

The recent collapses of Air Australia, Malev and Spanair raise questions about airline strategies and business models. With rising fuel prices and continuing economic turmoil in Europe and elsewhere, what…
Three of Australia’s Big Four banks have opted to offshore part of their financial operations to Asia. AAP

More offshoring of Australian jobs? Can you bank on it?

Reports of more offshoring of jobs from Australia to other countries are, seemingly, a daily occurrence. Such reports include, for example, the manufacturing of cars and their components and aspects of…
An early agreement with at least one Qantas union has been reached despite strong rhetoric on both sides. AAP

The Qantas disputes: one agreement made, two to go?

Qantas management has made an early agreement with the Australian Licensed Aircraft Engineers Association (ALAEA) in a deal that reflects compromise by both parties, despite earlier strong rhetoric from…
Will arbitration by Fair Work Australia provide the outcome Qantas chief Alan Joyce wants? Not necessarily. AAP

The Qantas dispute: What next and a recap

Memo to the Qantas public relations team: if you mount a Twitter campaign calling for travellers’ luxury flying experiences in the middle of an unresolved industrial dispute, be aware there might be a…
Alan Joyce walked with staff in August - but what will win them back now? AAP

How might Qantas rebuild relations with its workforce?

It is possible to rebuild relations after major disputes. British Airways is currently trying to do just that after a long industrial-relations dispute with many of its flight attendants. Qantas’s CEO…
Qantas chief Alan Joyce is facing a lot of obstacles. AAP

What will it take to calm Qantas’ industrial turbulence?

Stopwork action, accusations of leaks, cancelled flights, even calls for the Federal Government to intervene: it seems the bad news for Qantas never ends. Greg Bamber, Professor in the Department of Management…
qantas. AAP

What the Qantas shakeup means: expert analysis

Qantas has announced a sweeping review of its business that will include a new Asian premium airline, a new Japan-based low-cost carrier, a fleet overhaul and up to 1,000 job losses. Under the plans, Qantas…
Qantas chief Alan Joyce could learn much from US-based Southwest Airlines. AAP

How Qantas can take the heat out of its union disputes

The looming confrontation between Qantas and its pilots, engineers and baggage handlers could easily become Australia’s most dramatic industrial conflict since the waterfront dispute of 1998. But it seems…

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