Grace McCarthy

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Coaching means many things, from simply listening to staff, to helping them set personal goals. Taylor Johnson/Flickr

December 4, 2017

Grace McCarthy, University of Wollongong

Research shows that coaching employees makes them feel valued and empowered, and builds better relationships with management.

That difficult conversation can be made much worse if the strategy is poor. Image sourced from www.shutterstock.com

April 10, 2015

Grace McCarthy, University of Wollongong

Managers often avoid difficult conversations, but here are six ways to deliver the message effectively.