• York Research Chair in Global Digital Citizenship, Associate Professor, Department of Sociology, York University, Canada
blankAn airline passenger checks his smart phone at Montreal–Trudeau International Airport, Friday, March 20, 2020, as COVID-19 cases rise in Canada and around the world. (Graham Hughes/THE CANADIAN PRESS)

#COVID19: Social media both a blessing and a curse during coronavirus pandemic

In an age of social media and the propensity for misinformation to spread like wildfire, organizations and governments should consider social media strategies in pandemic response planning.
Police at the scene of a shooting in Toronto’s Greektown on July 23, 2018. The parents of Faisal Hussain, whose shooting spree left two people dead and 13 injured, say their son had struggled all his life with psychosis and depression, but none of the medications or therapies he tried were able to overcome his mental illness. THE CANADIAN PRESS/Christopher Katsarov

Social media can be information poison when we need facts most

Social media abhors informational vacuums and speed eclipses accuracy. That allows pseudo-experts, agitators and even liars to circulate rumours and poisonous information when big news breaks.

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