Millions of World Cup visitors come from countries where tipping isn’t customary. A hospitality management professor explains what that means for service workers in Canada.
- Professor and former Director (2015-2025), Ted Rogers School of Hospitality and Tourism Management, Toronto Metropolitan University
Recent geopolitical events have raised concerns about international travel, leaving many uncertain about the safety of visiting some countries.
Avalanches continue to claim victims despite preventive measures. Why do some skiers take the risk off-piste?
Les avalanches continuent de faire des victimes malgré la prévention. Pourquoi certains skieurs prennent-ils le risque hors-piste ?
Talk of boycotts have added to fears among the US tourism industry that foreign tourists will continue to stay away.
What are the actual impacts of mega sporting events like the World Series and FIFA World Cup?
How the U.S. government shutdown could ripple across tourism and travel.
Les Canadiens devraient-ils s’inquiéter de voyager aux États-Unis, compte tenu du climat politique actuel ? Deux experts analysent les risques et les enjeux.
Should Canadians be worried about travelling to the U.S., given the current political climate? Here’s what two experts say.
Although travel is not directly affected by the U.S. tariffs, Canadians are reacting to the tariffs and Trump’s threats to make the country the 51st U.S. state.
Taylor Swift’s Eras tour is expected to bring an economic windfall to Toronto, but questions remain about who will ultimately benefit from it.
To remain competitive, hospitality companies must establish more attractive work environments by fostering positive workplace culture and incentivizing employees to work.
The cruising industry is two-faced: on the surface, cruises are convenient, exciting holidays with economic benefits. But lurking underneath are its environmental and social impacts.
After the transportation crisis this past holiday season, apologies from major airlines, airports and government officials are not enough. It’s time to protect passengers from travel companies.
Travelling has many health benefits, like recovering from mental and physical fatigue, improving household relationships and making people happier.
Now that restrictions are lifting and leisure travel is resuming, we need to be reminded that travel has positive effects on our health and wellness.
Retailers must focus on training customer-facing teams to succeed post-coronavirus.
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