• Associate Professor of Public Policy, Communication, and Information, UMass Amherst
Content moderators like these workers make decisions about online communities based on company dictates. Ilana Panich-Linsman for The Washington Post via Getty Images

Let the community work it out: Throwback to early internet days could fix social media’s crisis of legitimacy

In the days of online bulletin board systems, community members decided what was acceptable. Reviving that approach to content moderation offers Big Tech a path to legitimacy as public spaces.
A cutout display at a protest highlighted the connection between social media and the real-world effects of misinformation. Caroline Brehman/CQ-Roll Call, Inc. via Getty Images

What will 2022 bring in the way of misinformation on social media? 3 experts weigh in

Misinformation will continue to strain society in 2022 as the lines between misinformation and political speech blur, cynicism grows and the lack of regulation allows misinformation to flourish.
Facebook renamed itself Meta in 2021, but the year was more notable for revelations about the company’s bad behavior. AP Photo/Tony Avelar

Facebook became Meta – and the company’s dangerous behavior came into sharp focus in 2021: 4 essential reads

Meta felt the heat in 2021 as whistleblower revelations, congressional ire and demands for data knocked the company back on its heels. Here’s a look at research into the problems Meta poses for society.
Do only sociopaths hitch? Hitchhiker via www.shutterstock.com

Could the sharing economy bring back hitchhiking?

As our ever-increasing use of services like Uber, Lyft and AirBnB show, it’s safe to trust other Americans. Time for hitchhking to make a comeback.
Dylann Roof appears in court. POOL New/ Reuters

Look for the patterns in Charleston

So long as we treat each mass shooting, each black death as an isolated tragedy, there’s nothing we can do. Things can change if we look for the patterns.
Don’t mobile payments make more sense? US Navy

When ‘good enough’ is not good enough

This is part of our Foundation Essay series, longer articles that take a wider look at key issues affecting society. Apple’s product launches are covered with breathless enthusiasm usually reserved for…

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