Ankolika De

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AI models can pose questions and follow up on them, but the answers they solicit may be limited in scope and depth. Andriy Onufriyenko/Moment via Getty Images

AI interviewers can’t connect with people the way human researchers can – they can produce only data, not meaning

Kelley Cotter, Penn State; Ankolika De, Penn State, and Priya C. Kumar, Penn State

Anthropic developed an AI interviewer it claims can help social scientists conduct research at scale. But AI models lack the human qualities that make qualitative research unique.

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