Today, customers have more power than ever. But is that a good thing?
Articles on job quality
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Tourism is often blamed for precarious work, but governments play a huge part in ensuring job quality.
Collective bargaining has worked well in other countries.
Top contributors
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Catedrático de Universidad, Recursos Humanos, Universidad de Las Palmas de Gran Canaria
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Catedrático de Empresa y Turismo Digital, Universidad de Las Palmas de Gran Canaria
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Professor of Work and Labour Market Policy, University of Sydney
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Assistant Professor of Organizational Behavior, EM Lyon Business School