Supermarket pharmacies have been around in the US, UK and mainland Europe for years. But will Australia follow? from www.shutterstock.com

A loaf of bread and a packet of pills: how supermarket pharmacies could change the way we shop

If Australia follows international trends and allows supermarkets to open pharmacies, what are the effects on neighbouring pharmacies? And when does running a business mean health care suffers?
When neighbourhoods lose their corner stores, they also lose a place where people meet and feel like part of their local community. Susan Fitzgerald/Flickr

More than milk and bread: corner store revival can rebuild neighbourhood ties

As neighbourhoods lost their milk bars, they also lost a daily point of connection for locals. But all is not lost. In some areas, the humble corner store is making a comeback.
Efek IKEA menjelaskan bahwa “kerja tangan sendiri dapat menghasilkan rasa suka yang lebih besar terhadap hasil tersebut ketimbang hasil kerja orang lain.” Shutterstock

Efek IKEA: Bagaimana kita lebih menghargai rakitan kita sendiri ketimbang rakitan orang lain

Efek IKEA mungkin awalnya mitos, tetapi fenomena ini telah terbukti dan ampuh membuat konsumen menilai hasil kerja tangan mereka sendiri.
Pets are a common sight in places like cafes overseas, but are generally unwelcome in many public places in Australia. Anastasiya Lobanovskaya/Pexels

Australians love their pets, so why don’t more public places welcome them?

Pets are not welcome in many public places. As we increasingly choose high-density living, city planning and legislation should address creating opportunities for more human-animal interaction.
Most Australian children have such a glut of toys that parents are opting to give them gift cards so they can choose for themselves. rawpixel/Unsplash

No presents, please: how gift cards initiate children into the world of ‘credit’

Many children receive gift cards or even ask for them so they can choose their own presents. But are youngsters ready to handle the wiles of advertisers and the complexities of ‘credit’ on a card?
Businesses are weighing up the costs of queuing and using innovative ways to do away with queues, or at least make the perceptions of waiting less painful. Michal Parzuchowski/Unsplash

Fed up with always being in the slow queue? That’s why queues are being ‘designed out’

Businesses are weighing up the costs of queuing and using innovative ways to minimise these costs by doing away with queues.
Retailers have refocussed their attention on location – but not their location, your location. Shutterstock

Location and voice technology are the future of retail

We’re not going to stop wandering through shopping centres anytime soon, but mobile, micro-location and voice technologies are set to transform the retail experience.
Westfield Burwood circa 1999, a year before being demolished to make way for a new Westfield building. Wikimedia Commons (unknown author)

Westfield’s history tracks the rise of the Australian shopping centre and shows what’s to come

The fact that Westfield’s founders are moving out of physical store development to invest in innovative retail technology shows what’s to come in Australian retail.
The rush of dopamine upon opening a subscription box is similar to the one experienced by gamblers. hectore/Flickr

What makes us sign up to subscription boxes

Retailers are banking on some of our behavioural and emotional traits to get us to sign up to subscription boxes.
Click and collect provides an immediacy that traditional home delivery usually can’t match, particularly in Australia where delivery times have traditionally been slow relative to international standards. Stephanie Flack/AAP

Why retailers want you to ‘click and collect’

Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.

Contact Louise for

  • General
  • Media request
  • Speaking request
  • Consulting / Advising
  • Research collaboration